Services / Support

 

• Network Support

  Local-area networks (LANs) make up the backbone of your network. They can be either an enabler or a hindrance to business, depending on their implementation. We deliver sensible LANs which fit your environment and requirements and which integrate effectively with your other networks, whether wireless or wide-area networks (WANs).

  LANs can be complicated - sometimes necessary in the business environment. However, they should perform - and to the level expected. If they do not, typically the implementation and configuration could be wrong, the equipment wrong or its management ineffective.

• Desktop Support

  If you are experiencing computer problems, need some software or hardware installed and configured, require a maintenance service on your now sluggish computer or you simply need some advice, we'll take care of it right in your home or office. The advantage to you is simple. There is no need to dismantle the computer, drive somewhere with it, try to explain the problem and then leave it there for a number of days before having to return again to collect it.

  Onsite Desktop Support, as the term implies, means the problem will be fixed there and then, assuming it's not a physical hardware problem, so instead of being without the computer for several days, it will usually be no more than a few hours or less.

  On those occasions where the repair process will take longer for some reason, such as in the case of a complete backup and reinstall, we will take the computer away, do the repair and deliver it back to you the next day. If the problem is hardware related and the computer still functions adequately, we will leave the computer in place so you can continue using it, arrange the new part and then replace the part onsite at your next earliest convenience.

• Notebook Support

  Our experts can identify and troubleshoot all issues and problems related to your computer. We can assist you to set-up, install and configure a laptop of any make or model.

  Our tech experts can also help you with the installation of Windows operating system and software applications. We can resolve all registry conflicts and software compatibility issues. Our tech experts can help install the latest anti virus software and drivers on your computer or desktop to ensure the complete safety and security of your PC.

  In addition to this, we can analyze and fix system start-up, crashing, freezing and networking issues.

• Printer SupportWith so quite a few different elements that could all go wrong and avert you from being able to print what you have to when you need to. Printer support is normally covered by general tech support providing you access to helpful professionals that can help you in troubleshooting numerous print ing related problems.
• Server SupportWhether you're replacing an old server, adding a new server to your server bank or installing your first server, We're here to help. Getting the proper setup now means you'll be able to avoid problems down the road. Our experienced network technicians can help make the setup and installation process easy and pain-free by performing the setup for you or walking your staff step-by-step through the installation process.